What are the payment methods available for purchases in our online store?
You can choose to pay with your PayPal account or any major credit card.
What is the delivery time frame for orders?
After placing your order, it will be processed and shipped within 3 to 5 working days. You’ll receive a tracking number via email. Please note that the postal service handles the package from that point on.
Where do we ship to?
We ship to both Puerto Rico (PR) and the USA.
What happens if the postal service loses the package?
The shipment is insured by the postal service. If the package is lost, a claim will be filed with them according to their policies and regulations.
Can an order be canceled after payment is made?
No, cancellations are not possible after payment. To avoid any issues, please review your order to ensure all details are correct before finalizing the payment.
Is it possible to return an order?
Depending on the circumstances, to learn more about the return process, please visit the return policy document. (View Return Policies )