Cruchet Krush

FAQs

1. Are your crochet items handmade?

Yes! Every item in our shop is 100% handmade with care and attention to detail. Each piece is thoughtfully created, making it truly unique.

6. Will my item look exactly like the photos?

Because each piece is handmade, slight variations in size, stitch pattern, or texture may occur. These small differences are part of what makes your item one of a kind. Colors may also vary slightly due to screen settings and lighting.

2. What materials do you use?

We use carefully selected, quality yarns and materials to ensure that each item is both beautiful and functional. Specific material details are listed in each product description.

7. Do you accept returns or exhanges?

No, all sales are final and we do not accept returns or exchanges. If your item arrives damaged during shipping, please contact us within 48 hours of delivery so we can assist you. Please read our Return & Care Policy

3. Where do you ship?

At this time, we ship only within the United States and Puerto Rico. We do not offer international shipping.

8. What if my item arrives damaged?

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos, and we will work quickly to resolve the issue.

4. Do you offer custom orders?

Custom orders may be available depending on current workload. If you’re looking for a pecific color or style, feel free to contact us and we’ll be happy to discuss possibilities.

9. How long will it take to receive my order?

Finished items (ready to ship): Processing time is 1–3 business days, with shipping taking 2–5 business days.
Custom or non-ready-to-ship items: Processing and shipping times vary. Please contact the shop for an estimated completion date, processing time, and shipping time for custom orders.

5. How do I care for my crochet item?

To keep your piece looking its best:

  • Hand wash in cold water with mild detergent
  • Lay flat to dry
  • Do not wring, twist, hang, or machine dry
  • Avoid bleach and high heat
Following these instructions will help maintain the shape and quality of your handmade item.

10. Why are handmade items priced the way they are?

Each piece is individually crafted by hand using quality materials and careful attention to detail. Handmade items reflect the time, skill, and care that go into creating something unique and meaningful.

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